Privacy Policy
Last updated: October 19, 2026
Texas Duct Masters ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or request our HVAC, air duct cleaning, and insulation services.
1. Information We Collect
When you request a quote, schedule service, or contact Texas Duct Masters, we may collect: your name, phone number, email address, ZIP code, property details, and any notes you provide about your HVAC or air duct cleaning needs. We also collect technical information such as the pages you visit, the device and browser you use, and UTM tracking parameters that tell us how you found our website.
2. How We Use Your Information
We use your information to respond to quote requests, schedule and perform HVAC and air duct cleaning services, send appointment reminders and service follow-ups, provide financing options, and improve our website and services. We never sell your personal information to third parties.
3. Quote Form Submissions
When you submit a quote or inspection form on our website, your contact details and service request are transmitted to our customer relationship management (CRM) system so our dispatch team can follow up. Submissions include UTM tracking parameters (source, medium, campaign, term, content) to help us understand which marketing efforts brought you to us.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to remember your preferences, analyze traffic, and measure marketing performance. We use a third-party tracking script to attribute form submissions to marketing campaigns. You can disable cookies in your browser settings, though some features may not function properly.
5. Sharing of Information
We share information only with trusted service providers who help us operate our business — such as our CRM, scheduling, and financing partners — and only as necessary to deliver the services you requested. We may disclose information when required by law or to protect our rights and safety.
6. Data Security
We implement industry-standard safeguards to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at (469) 978-4877. We will respond to verified requests within a reasonable timeframe and in accordance with applicable Texas and federal law.
8. Children's Privacy
Our services are intended for homeowners and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, call us at (469) 978-4877 or use the contact form on our homepage.
Questions about your privacy?
Call (469) 978-4877